Hello, We use Stripe as a payment method. When verifying payments on Stripe, customers' names do not appear on the payment list (see image client in French) and the customer list does not contain any customers (see image client in French). How can these informations be displayed on Stripe? Does this have something to do with the metadata in Amélia's payment settings? How can we do ? Thanks a lot for your help Regards
Yes, you can fill out Metadata and Description section in Amelia > Settings > Payments; the information entered here via placeholders will be sent to Stripe:
In this article you can find the placeholders explanation:
Hello,
We use Stripe as a payment method.
When verifying payments on Stripe, customers' names do not appear on the payment list (see image client in French) and the customer list does not contain any customers (see image client in French). How can these informations be displayed on Stripe? Does this have something to do with the metadata in Amélia's payment settings? How can we do ?
Thanks a lot for your help
Regards
Hi Joëlle
Thank you for reaching out to us.
Yes, you can fill out Metadata and Description section in Amelia > Settings > Payments; the information entered here via placeholders will be sent to Stripe:
In this article you can find the placeholders explanation:
Notification Placeholders
If you have any more issues or questions feel free to ask, we will gladly help.