We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
After hours of searching your help section and the web, I am contacting your support.
Unfortunately, I cannot rename or translate the buttons in the step-by-step booking form. These entries do not exist in the German/Austrian .po file. And there is also no possibility to edit these buttons in your form customization. Please tell me where these keywords need to be translated. Thank you!
Hi Michael,
Thank you for your purchase.
Some words can be changed in customize section. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
2. Unzip downloaded .zip file.
3. You need to download and install POEDIT.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is example for French language, but you will choose yours.
Hope this helps
If you have any more questions, don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
thanks for you answer.
Today I did everything again - step by step.
But! I figured it out!
It's not just a question of translating the right .po files.
It's also a question of setting your current user to the right language.
In my case I hat to change the language to "German (Austria)".
I think this would be a precious information for all users. Its not clearly explained in your documentation.
Kind regards
Michael
Hi Michael,
We are glad that you managed to do complete everything. And thank you for drawing our attention to this, we will pass on your message and we will soon have a new website with new documentation, so we hope that everything will be as it should be.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables