Hello Aline,

Thank you for purchasing our product, and for reaching out to us.

Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.

Thank you for your understanding.

All plugins and add-ons are activated through the Settings tab for that specific plugin:

Amelia:

If you purchased the plugin through the Envato marketplace, you don't actually need the purchase code to activate the license. The "Purchase Code" field is reserved for purchases made through our website and needs to stay blank when you're activating with Envato.

So, all you need to do is click on the green "ACTIVATE WITH ENVATO" button, and the plugin will take you to the Envato log-in page (if you're not logged in already), and the license will be activated.

As for purchases made through our website, you need to enter the purchase code in its designated field, and click on the blue "ACTIVATE" button.

If you don't see the Activation tab in Settings, that means that you're running the Lite version of the plugin. It needs to be deactivated/deleted, and the full version installed in order to activate the license.

Hope this helps.