We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2972903
Custom information on approved email
Closed

Comments

  • Santiago started the conversation
    February 3, 2022 at 4:39pm

    I have a question:

    - I want to assign a specific URL to each one of my employees.
    - Then I want to attatch that specific URL into the "Confirmation email" or "Approved email" for the client.

    So it would work like this:

    - I have an employee call Juan. I attach 1 URL to him.
    - Then I have a client called Michael who wants to book an appointment with Juan.
    - He goes through the form and then Juan approves the appointment. On that "Approved" email notification, I need Michael to see the URl that's specified for Juan.

    Is this something doable?

    Thank you!

  • [deleted] replied
    February 4, 2022 at 1:35pm

    Hello Santiago

    Thank you for reaching out to us.

    I'm not sure about what you mean by "URl that's specified for Juan". Could you please clarify that?

    You can have an Employee, and you can make a form for your customers to book an appointment with exactly that one Employee, or to choose from the list of Employees.

    You can configure your Appointments to have "Pending" status after booking, so your Employees will approve them. You can configure email notifications for Approved Appointments too. But, I guess, there's no any specified URL in this.

    Best Regards.