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The popup appears, but only spins. This is the shortcode I added through Elementor shortcode widget: [ameliabooking trigger service=8].
The button, Register Now, on the page next to Ladies Clinic is the trigger. I used the dynamic popup option and chose the only published popup, Ladies Clinic 2.
I tried other shortcodes with the same result.
I just added the popup to the Men's clinic - [ameliabooking show=services] to see if it worked either - same result - just spinning.
Hello Jean
Thank you for reaching out to us.
Your shortcode is incorrect. It should be saved like [ameliabooking trigger=amelia-button-id], not like [ameliabooking trigger service=8].
Please check out the attached article: Using Amelia in Elementor Popup
If you need some further assistance, please don't hesitate to contact us.
Thanks - got it to display properly - appreciate your help
Glad to hear it, Jean!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Is this method meant to work with the new step booking form?
I just tried it and the form doesn't show up.
My shortcode is [ameliastepbooking service=1 trigger=coaching-call] where the button id is "coaching-call"
Thank you!
Hello Kara
It works with the new form as well, we tested it before it was released.
Do you have more shortcodes on the page? Are you maybe adding both the old and the new form to the page (we recommend using just one of the form types)?
If you can't resolve the issue, please open a new private ticket where you'll be able to share your credentials with us, so we can log in, and see what's going on.
Kind Regards,
Aleksandar Vuković
[email protected]
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