Cuando un cliente entra al panel de cliente donde puede ver, modificar y cancelar sus reservas tiene un problema que ven horarios de otros clientes en su lista de horarios. Osea le figuran horarios que nuna reservaron y puedo corroborar que son de otros clientes cargados por mi. En el panel de administrador figura todo bien las cargas en el calendario. Este problema lo tiene nuestros clientes
Thank you for purchasing our product, and for reaching out to us.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
This can only happen if you once booked for that customer an appointment while you were logged in as admin. He has now received permissions as an admin and for that reason, he can see everything.
To solve this you need to find that customer who has admin permissions in your database and delete it from the database and everything will return to be as it should be.
When you book again for your customers in the future, be sure to always do that from the incognito mode so that this does not happen to you again.
Hope this helps.
If you have any more questions please feel free to open another ticket.
Cuando un cliente entra al panel de cliente donde puede ver, modificar y cancelar sus reservas tiene un problema que ven horarios de otros clientes en su lista de horarios. Osea le figuran horarios que nuna reservaron y puedo corroborar que son de otros clientes cargados por mi. En el panel de administrador figura todo bien las cargas en el calendario. Este problema lo tiene nuestros clientes
Hello Diego,
Thank you for purchasing our product, and for reaching out to us.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
This can only happen if you once booked for that customer an appointment while you were logged in as admin. He has now received permissions as an admin and for that reason, he can see everything.
To solve this you need to find that customer who has admin permissions in your database and delete it from the database and everything will return to be as it should be.
When you book again for your customers in the future, be sure to always do that from the incognito mode so that this does not happen to you again.
Hope this helps.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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