We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2971905
Import Google Calendar events into Amelia plugin
Closed

Comments

  • Glenn started the conversation
    February 2, 2022 at 1:24pm

    Hi, my question is in 2 parts:

    1) The Google Calendar sync is only working in 1 way (from plugin to Google) and not in 2-ways (from Google to plugin). How can I solve this ? 

    2) If question 1 (above) is solved, is it then possible to create a Google Calendar with existing (busy) appointments and link it to the plugin so the booked slots are not selectable in the booking form ? 

    Thank you

  • [deleted] replied
    February 3, 2022 at 3:22pm

    Hi Glenn

    Thank you for reaching out to us.

    Please check out our documentation about Google Calendar integration here.

    In order to use 2-way Google synchronization properly your employees should set statuses of the events in their Google calendars as Busy. That way, time slots occupied by those events will be removed from Amelia calendar.

    If Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.

    If you need some further assistance, please don't hesitate to contact us.

  • Glenn replied
    February 3, 2022 at 3:29pm

    Hey Elena

    Yes it works !!! Big thank you. It was just a the option I needed to able in the integration settings. Thank you. This ticket can be closed

    Glenn 

  •  111
    Stanislav replied
    February 4, 2022 at 5:32pm

    Dear Glenn,

    You are welcome. I am glad that now everything is working fine. 

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Have a great weekend!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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