We would like ty use Amelia for restaurant booking.
We defined 2 time slots 11AM and 12:30 PM with 36 seats available.
We synched amelia to our Google Calendar.
Now, everytime a booking is made from the website, it's added to Google Calendar, but no matter number of participants, that slot becomes unavailable on the website while there is still 36 slots - booking slots available
It allowed to place another booking, thanks for that.
Problem is now in Google Calendar, bookings are merged and only details for the first booking are show in event desription O_O
How to get a separate booking in Google Calendar for each booking please ? Doesn't make sense to merge them, nore not to have contact details for each.
You can add customer information that will show in the Google Calendar, by going to Amelia > Settings > Integrations > Google Calendar, and filling out the section Event Description by clicking the placeholders in the buttons below; and pasting them into the field.
As for merged bookings in the Calendar, that's how it supposed to work. All customers will be added to the same appointment, just like in Amelia. You can't split them up.
Hello,
We would like ty use Amelia for restaurant booking.
We defined 2 time slots 11AM and 12:30 PM with 36 seats available.
We synched amelia to our Google Calendar.
Now, everytime a booking is made from the website, it's added to Google Calendar, but no matter number of participants, that slot becomes unavailable on the website while there is still 36 slots - booking slots available
How to solve that issue please ?
Regards
Hi Jacques
Thank you for reaching out to us.
Please go to Amelia > Settings > Appointments, and set "Allow booking below minimum capacity" option to be enabled.
If it is disabled, once your customers book for any capacity above minimum, the time slot will become unavailable for booking for others.
Hi,
It allowed to place another booking, thanks for that.
Problem is now in Google Calendar, bookings are merged and only details for the first booking are show in event desription O_O
How to get a separate booking in Google Calendar for each booking please ? Doesn't make sense to merge them, nore not to have contact details for each.
Regards
Hi Jacques
You can add customer information that will show in the Google Calendar, by going to Amelia > Settings > Integrations > Google Calendar, and filling out the section Event Description by clicking the placeholders in the buttons below; and pasting them into the field.
As for merged bookings in the Calendar, that's how it supposed to work. All customers will be added to the same appointment, just like in Amelia. You can't split them up.