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  Public Ticket #2971886
Keep time slot available for remaining capacity
Closed

Comments

  •  1
    Jacques started the conversation
    February 2, 2022 at 12:55pm

    Hello,

    We would like ty use Amelia for restaurant booking.

    We defined 2 time slots 11AM and 12:30 PM with 36 seats available.

    We synched amelia to our Google Calendar.

    Now, everytime a booking is made from the website, it's added to Google Calendar, but no matter number of participants, that slot becomes unavailable on the website while there is still 36 slots - booking slots available

    How to solve that issue please ?

    Regards

  • [deleted] replied
    February 3, 2022 at 7:11am

    Hi Jacques

    Thank you for reaching out to us.

    Please go to Amelia > Settings > Appointments, and set "Allow booking below minimum capacity" option to be enabled.

    If it is disabled, once your customers book for any capacity above minimum, the time slot will become unavailable for booking for others.

  •  1
    Jacques replied
    February 3, 2022 at 10:00am

    Hi,

    It allowed to place another booking, thanks for that.

    Problem is now in Google Calendar, bookings are merged and only details for the first booking are show in event desription O_O

    How to get a separate booking in Google Calendar for each booking please ? Doesn't make sense to merge them, nore not to have contact details for each.

    Regards


  • [deleted] replied
    February 4, 2022 at 2:23pm

    Hi Jacques

    You can add customer information that will show in the Google Calendar, by going to Amelia > Settings > Integrations > Google Calendar, and filling out the section Event Description by clicking the placeholders in the buttons below; and pasting them into the field.

    As for merged bookings in the Calendar, that's how it supposed to work. All customers will be added to the same appointment, just like in Amelia. You can't split them up.