- I believe we had one occurrence like this before; quite rare to happen.
Could you grant us temporary access credentials to your database (phpMyAdmin or cPanel), so that we can take a look at this; I believe we have the solution?
I was a bit too quick with that solution; on that occurrence, we already took a look at the user's table, and spotted which column was in question; then I edited the message, but I wasn't fast enough.
Could you grant us temporary access credentials to your database (phpMyAdmin or cPanel), so that we can take a look at this; and find which column might be the culprit?
And point us to the table ID if possible, please.
Just make sure to mark the ticket as PRIVATE if you send us credentials.
Hi dont worry about this now. I've created a whole new table and re-set it all up and its working now. It had also crashed my webpage so i needed to get it back working again. If you happen to know why it happened let me know if its something i need to be aware of for future
i had to delete the table again - when this error happens it crashes the live web page that the shortcode is on - Because i am using Elementor page builder i can't get back into the page to remove table shortcode (not even in safe mode) - as the crashed table stops us from doing this, the only way to get into the page is to delete the table.
I'll let you know when it happens again and i'll do a clone of the crashed site instead, on my staging site so that you can check it out - unfortunately i am am not able to have the page crashed due to the nature of the information that is in the table it is used by our industry regularly so needs to be up and working at all times.
I will add to this ticket once i get the error again with the staging log in details
I can't open my table anymore i am getting this error
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Prior to this i was able to get into the table but when i tried to click save i was getting this error
Column 'pos' cannot be null error
But i don't have a column calle "pos"
When i exited the table and went to go back in now the new message is
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi, Melina.
Thank you for reaching out to us.
- I believe we had one occurrence like this before; quite rare to happen.
Could you grant us temporary access credentials to your database (phpMyAdmin or cPanel), so that we can take a look at this; I believe we have the solution?
And point us to the table ID if possible, please.
Just make sure to mark the ticket as PRIVATE.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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My apologies, Melina.
I was a bit too quick with that solution; on that occurrence, we already took a look at the user's table, and spotted which column was in question; then I edited the message, but I wasn't fast enough.
Could you grant us temporary access credentials to your database (phpMyAdmin or cPanel), so that we can take a look at this; and find which column might be the culprit?
And point us to the table ID if possible, please.
Just make sure to mark the ticket as PRIVATE if you send us credentials.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi dont worry about this now. I've created a whole new table and re-set it all up and its working now. It had also crashed my webpage so i needed to get it back working again. If you happen to know why it happened let me know if its something i need to be aware of for future
That limit can be increased using a hook https://wordpress.stackexchange.com/questions/341357/wp-remote-get-curl-error-28-only-on-same-domain. Instead of "15" set it to "100", just in case.
Whe i add this to my functions file i get the same error as before on the old table.
The new table is working again (its ID 23)
Hi, Melina
You're welcome, no problem at all.
Seems to me like you've fixed it, hopefully, it will stay this way.
- We always give it our best to see anything we can do or at least give the best possible advice.
If anything happens again regarding these tables here, please come back to this, and we will give it another look. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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This error has happened again on a new table i created ID 24
I am going to have to re-create it again as its live on my site,
but i'll leave the error table there so you can check it
Hi, Melina
- Could you give us working credentials, and double-check is this the correct WP-Admin page for us to access the plugin's back-end?
I know you gave us the FTP access credentials, but am struggling to find the credentials for Administrator WP Admin?
for this page - https://www.nrfaustralia.com.au/login/
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
i had to delete the table again - when this error happens it crashes the live web page that the shortcode is on - Because i am using Elementor page builder i can't get back into the page to remove table shortcode (not even in safe mode) - as the crashed table stops us from doing this, the only way to get into the page is to delete the table.
I'll let you know when it happens again and i'll do a clone of the crashed site instead, on my staging site so that you can check it out - unfortunately i am am not able to have the page crashed due to the nature of the information that is in the table it is used by our industry regularly so needs to be up and working at all times.
I will add to this ticket once i get the error again with the staging log in details
Hi, Melina
- Did you maybe see the cURL error 28 at any point again?
It is quite unfortunate how it keeps happening like this. We will do the best we can to help you resolve it.
- Yes, that might be best. We prefer testing on staging, or even better, cloned site so that we can fully test it locally on our environment.
Thank you, and we will wait for the details.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables