We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2970663
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Comments

  • Collin Mcdougall started the conversation
    February 1, 2022 at 1:42am

    Hey! 

    I am looking at building a website for a fly fishing guide business. I will have 3 or 4 levels of trip packages available. let's say there's basic, plus, advanced, and extraordinary. Each trip level will cost a different amount, and last a different amount of time. Location will be discussed after booking via phone or email. It will be a one trip per day thing for me. I won't be able to do more than one single trip, is there a way to block out the rest of the day after one booking is made of any trip level?

  •  111
    Stanislav replied
    February 1, 2022 at 5:35pm

    Hello Collin,

    Thank you for reaching out to us.

    Yes, you have to sync your Google Calendar with Amelia to achieve this. 

    Find out more here: https://wpamelia.com/configuring-google-calendar/.

    In order to use 2-way Google synchronization properly, your employees should set statuses of the events in their Google calendars as Busy. In that way, time-slots occupied by those events will be removed from Amelia's calendar.

    Enable option Remove Google Calendar Busy Slots if you want to remove the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.

    The same can be achieved using Outlook Calendar.

    If you need some further assistance, please don't hesitate to contact us.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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