We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2970612
booking
Closed

Comments

  •  1
    Lavinia Cometti started the conversation

    Hi, when i put the booking through amelia and then ask to send the booking in synch with my google calendar, the time is 1 hour later...

    Why??


    How can i change it??

  • [deleted] replied

    Hi Lavinia

    Please check out the attached article:

    Time Zones with Amelia

    I hope it helps.

  •  1
    Lavinia Cometti replied

    Still is not working... configuration are italy for everything.... but in my google calendar goes one hour later...... 

  • [deleted] replied

    Hi Lavinia

    Please check whether the Google Calendar zone is set to the same zone.

    Let us know if it helps.