We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there...this looks like a good fit for an upcoming project. Two questions:
1. When someone books and appointment with Employee 1 will they get an email specifically or will it only go to the system admin?
2. When someone books an appointment with Employee 1 will the event go on their Outlook calendar specifically (I watched the YouTube video for integration) or will events only go onto one general calendar in Outlook?
I'm looking for a solution that will send each employee an email and add the appointment to their specific calendar when someone books an appointment.
Thanks in advance for the information.
Mike
Hello Mike,
Thank you for expressing interest in purchasing the Amelia plugin.
1. When customer books an appointment with a certain employee, that employee will receive an email with the information regarding the event, which can be modified in the notifications page in the back-end in the Amelia menu.
2. If an employee is connected to the Outlook calendar, the time slot booked will be added to their Outlook calendar that is connected to them.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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