Hello, when customers book an appoinment in Amelia and select to pay using Woocommerce, if the payment is status is "Pending Payment" , the bookin is not shown in the amelia calendar or reserved the time space
I have tried going to Settings - Payments - Add a Rule, that when an order is Pending Payment , Apply on: order creation , Booking: Aproved and Payment: Paid.
However it doesnt work. I have to manually change the woocommerce status to processing or completed in order to show in calendar and disable the time available in upfront calendar.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello, when customers book an appoinment in Amelia and select to pay using Woocommerce, if the payment is status is "Pending Payment" , the bookin is not shown in the amelia calendar or reserved the time space
I have tried going to Settings - Payments - Add a Rule, that when an order is Pending Payment , Apply on: order creation , Booking: Aproved and Payment: Paid.
However it doesnt work. I have to manually change the woocommerce status to processing or completed in order to show in calendar and disable the time available in upfront calendar.
Hello Melissa,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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