We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2968250
Filtering using user meta
Closed

Comments

  • adrian suhanea started the conversation
    January 28, 2022 at 7:27am

    Dear support team,

    First of all I want to congratulate you for such a great product you created.

    I was looking through the documentation and couldn't find a way to filter a table using user meta. For example to show the user just the data from his country that is already registered as a meta information in wordpress.

    I mention that the data from the table comes from a formidable form.

    Thank you so much for your guidance.

  •  1,894
    Miloš replied
    January 31, 2022 at 9:41pm

    Hello, adrian suhanea

    - Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    Thank you very much for your kind words.

    - We will advise the best we can, in helping you achieve what you need here; if possible we could try to make some example as well.

    Generally speaking, the user metadata has to be pulled either using MySQL Query,

    or a WordPress DataBase Query Constructor, which can be used as a suggestion of a query, it is not an "ultimate query generator", due to the complexity of SQL itself.

    If you could give us a bit more detail about the data structure, how would the relevant resulting table and columns be looking?

    - Basically, since the data would be coming from a Formidable Form, our add-on which dynamically generates a query and pulls the data from the entries of the form, has certain limitations.

    - If you want the user to filter information that's been entered through the Form, it can be done through advanced filters.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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