We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello:
I purchased Bookly Pro. I am not happy with it. Here is the scenario I would you to honestly tell me if your booking plugin does any or all of the things. My client is dog groomer We need a booking plugin that does the following:
I know this is a lengthly list but frankly bookly is nickel and diming me to death on addons even I have purchased the pro version. I wouldn't mind except I think I am going to end up several hundred dollars in and it still is not going to work so yes I am looking for an alternative.
Thank you
Kindest Regards
Abby
Hello Abigail,
Thank you for expressing interest in purchasing the Amelia plugin.
1. Unfortunately, there is no option to set dynamic prices that can vary based on the breed that the customer chooses. The only way would be to create different services that would be for different breeds and they would have different prices. This feature is planned to be added in the future but I cannot provide you with an ETA when that will be possible.
2. Appointments in Amelia work like this: You assign services to certain employees and define the duration of that service. Employees have their working hours and based on that, customers will be able to book an appointment for a certain service. For example, if 3 employees are assigned to a certain service and all three of the employees have an appointment booked for a 13h-15h time slot, no other customers would be able to book an appointment for that time slot. To read more about the services in Amelia, you can check the following article.
3. Amelia allows the creation of extras that are basically an addition to the service, for which you can set the duration and the price that would be added to the price of the service for which the customer has booked an appointment.
4. Amelia allows deposit payments to be added to the service or events. You can either set the fixed amount or the percentage of the price of the service. Please check the following screenshot.
5. For those purposes, you can use the custom fields in Amelia, which can be added to the services of your choice.
To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:
So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back-end would look like this:
As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button. Aside from that, you can add any question you want and check the custom field as required.
6. Amelia is designed to work with WooCommerce, not its add-ons, so integration with this (or any other extension) is not confirmed, and we can't guarantee that it will work, but we leave space for clients to check in with them as well - because perhaps WooCommerce finds a way to overcome this for plugins like ours.
Hope this clarifies some things about the Amelia plugin.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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