We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi There,
When i create an event i can add multiple dates/times. Say for example I have a series of events on the 26th February. 10-11am, then another event 11:30-12:30, and 1pm-2pm. When i add these to the one event and publish the event, it appears as available on my website for customers.
However, when a customer goes to book, it automatically books them onto all the time slots. How can they select the specific time slot? If I have to create separate events why is there the option to add a date and time for the same event?
Any guidance would be appreciated, thank you!
Hello Bobbie
Thank you for reaching out to us.
Please check out the attached article:
Recurring VS multi-day events
If you need some further assistance, please don't hesitate to contact us.