We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I've added multiple services and bundled them, It seems that 1 service doesn't appear in the Frontend. ''Spreekkamer 2''
On our booking page, I made a general booking page: ''Ruimte reserveren'' where all rooms can be booked, and I made pages to allow rooms to be booked seperately: ''Ruimte huren''
On the general booking page, i've put all the services in 1 category named ''Alles''. Service Spreekkamer 2 is also in this category. (I used: [ameliacatalog category=7] on the frontend).
But there seems to be a bug nog showing the service Spreekkamer 2.. i've tried clearing browser cache, page cache, duplicating the service. Nothing seems to work.
On the seperate page I've made for Spreekkamer 2, it does work.
(frontend: [ameliacatalog category=4 employee=7 location=1 show=services]
Can you help me with this?
Kind regards,
Robin
Hi Robin
Thank you for reaching out to us.
It could be a bug which was fixed in the latest update.
Please update your Amelia plugin to the latest version (4.4.1) and let us know if it helps.
Best Regards.