As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Amelia bachend (dashboard) for Manager Amelia, turns slowly.
When I look for clients to include in the appointment it is slow and I often do not find existing clients, I have to repeat several times to find them, often by mistake the employees create duplicate clients, because Amelia does not find.
What should I do? it is a major problem that creates a lot of time for employees
Hello Jon,
Thank you for purchasing Amelia, and for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
Other than Amelia, it could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on shared hosting? Can you increase the php_memory_limit on your site? If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables