I made it so that my employees should have total access so that they can add new clients but when they go to put in the new customer's name, it doesn't allow for a new client.
If we put in a new name, it will delete it the moment we click on another box. There is no option for adding a new client in the same way that there is in the back end.
Also, is it possible to show client's phone numbers in the employee panel? As of now, my employees can't call a client if they need to because the information just isn't there.
Can somebody please help me with these issues? Thanks!
1) Сould you provide me with more information and screenshots, regarding this issue? So I will be able to reproduce it and help you.
2) By default, the client's phone number should be displayed in the employee panel:
Could you please show me how it is displayed on your frontend?
When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Hello, I would like to also request the first feature Sasha mentioned here.
As an admin, I can add New Customers from the WP admin dashboard (attachment 1). I would like my employees to also be able to add a New Customer from their front-end Employee Panel (attachment 2).
Unfortunately, currently, this feature is not built-in in Amelia.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open your ticket and we will gladly help you there.
Hi,
I made it so that my employees should have total access so that they can add new clients but when they go to put in the new customer's name, it doesn't allow for a new client.
If we put in a new name, it will delete it the moment we click on another box. There is no option for adding a new client in the same way that there is in the back end.
Also, is it possible to show client's phone numbers in the employee panel? As of now, my employees can't call a client if they need to because the information just isn't there.
Can somebody please help me with these issues? Thanks!
Hello Sasha,
Thank you for reaching out to us.
1) Сould you provide me with more information and screenshots, regarding this issue? So I will be able to reproduce it and help you.
2) By default, the client's phone number should be displayed in the employee panel:
Could you please show me how it is displayed on your frontend?
When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
I look forward to hearing from you.
Take care!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
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Hello, I would like to also request the first feature Sasha mentioned here.
As an admin, I can add New Customers from the WP admin dashboard (attachment 1). I would like my employees to also be able to add a New Customer from their front-end Employee Panel (attachment 2).
How can I enable this for my employees?
Hello Coe,
Unfortunately, currently, this feature is not built-in in Amelia.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open your ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables