We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2967043
Services and hours for employee
Closed

Comments

  • Thaïna started the conversation

    Hello, on my site I provide a room that I want to rent to professionals. I want them to be able to book it directly on my site, so via Amelia.

    This room is available for daily rental in 8 a.m. increments, or half-day rentals in 4 a.m. increments (8 a.m. - 12 p.m. / 1 p.m. - 5 p.m. / 6 p.m. - 10 p.m.). I would like my clients to be able to choose between renting it for the day or for the half-day, and that when a client books the room for the day or the half-day, it no longer appears as being available on the times reserved by the customer.
    So I created an employee: the room for rent. I created a category of the same name as well as 2 services: half day / day. But given that the room rental schedules between day and half-day overlap, the online agenda appears to be unavailable. I am therefore obliged to offer only the choice of half-days, and it is therefore up to my clients to book several half-days. I wish it was something simpler and more intuitive for them. All they have to do is select a day or half-day and book at the desired times without everything being blocked.
    The problem is that I have different availability schedules according to the needs of my customers, but the Amelia application does not allow me to add different types of schedules for one and the same employee or two scheduled services different for an employee. How to do ?

  •  111
    Stanislav replied

    Hello Thaïna,

    Thank you for reaching out to us.

    Well, it seems you can create two services, 8-hour and 4-hour. In the first service, the time slot is from 8 to 16, in the second - as you describe, with buffer times.

    If you need some further assistance, please don't hesitate to contact us.

    Have a great day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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