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  Public Ticket #2966665
Upgrade from Basic Lifetime to Pro Lifetime
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  •  3
    David Sánchez started the conversation

    Hello,

    I am writing to you because on December 30th we bought a Basic Lifetime license to integrate Amelia into our website. 

    Now we have realized the need to create bonuses of the service we offer (it is only one) so that packs of 3, 5 and 10 sessions can be sold.

    For this we understand that we would need to upgrade to the Pro Lifetime license to create packs of services, but we do not know how to do the upgrade, since from the web we only see the option to buy the full Pro Lifetime license.

    How should we proceed to upgrade our subscription?

    Best regards,

    David

  • [deleted] replied

    Hi David

    Thank you for reaching out to us.

    Please check this article about license upgrading:

    Upgrading Licenses

    If you need some further assistance, please don't hesitate to contact us.

  •   David Sánchez replied privately
  • [deleted] replied

    Hi David

    Thank you for upgrading Amelia. The refund request for your Basic Lifetime license was successfully submitted.

    You'll receive money within 7 business days.

    Have a nice day!