We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I tried searching and reading the documentation but haven't yet found my answer.
If I run WooCommerce and Amelia on the same website and use WooCommerce for users to purchase vouchers for the bookings that Amelia provides; Is there a way to sync the voucher number that WooCommerce generates so that it automatically works when making/paying for a booking with Amelia?
Thanks,
Josh
Hello Josh,
Thank you for purchasing our product, and for reaching out to us.
We have released new update of Amelia yesterday we are send it in the attachment. This version have bultin some fixes and one them is that now coupons from WooCommerce show in our price calculation - WooCommerce has its own coupons, so now - when the customer uses a WooCommerce coupon, it will be shown in our price calculation (in the appointment, and in the Finance page).
Im afraid that we didn't quite get what do you mean by "Is there a way to sync the voucher number that WooCommerce generates so that it automatically works when making / paying for a booking with Amelia?"
Can you explain that to us in a little more detail?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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