We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2966454
Google Calendar Event Title does not update accordingly
Closed

Comments

  • jasper.yzh started the conversation
    January 26, 2022 at 8:16am

    Hi, I have customized Event Title in order to change the Event Title when customer Add to Calendar on Google Calendar

    However when I tried "Add to Calendar" after submit an appointment, the Google Calendar still using it default %service_name%.

    I looked into Amelia Setting and found the eventTitle was updated okay.

    ........,"eventTitle":"Appointment Booking with Paramount Property","eventDescription":"You have successfully scheduled an appointment at the Paramount Property..........

    but when it comes to the form, the button href does not reflect what I have changed. (see attachment)


  •  1,720
    Marko replied
    January 27, 2022 at 12:06pm

    Hello Jasper,

    Thank you for purchasing our product, and for reaching out to us.

    You are trying to edit Google Calendar event name in Integration settings - which does not refer to "Add to Calendar", because Google Calendar integration is only for employees, not for customers.
    IThis is locked in code and cannot be changed at this time.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    If you have any more questions please feel free to open another ticket.



    Kind Regards, 

    Marko Davidovic [email protected]

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