We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am using a "manual entry" table. I have a column set up as a String. It errors if I try to enter more that 256 characters in that field.
My goal is to have a field with HTML-formatted text that is longer than 256 characters. Is that possible in any scenario? I can use an Excel file or MySQL db if that helps.
I figured it out myself. Once you have a column, you are unable to change it from a "one line string" to a "multi-line string". But you CAN create a new column as "multi-line string".
Hi, Kyra
Thank you for your purchase.
Basically, this happens because when you create a column in wpDataTables as "one line string"; at the same time, a column gets created in the database, as data type of VARCHAR (single-line string) , that has a default character length of 255 characters.
The best solution you can do here is to firstly delete this column that was made as "one line string" ; then create a new column, and set data type to "Multi-line string". That will save the column as TEXT type (in the database) instead of VARCHAR and you'll be able to enter up to 65.000 characters in each cell.
- If anything was not clear, or you need more details, please contact us further.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, Kyra.
I apologise for not realising that you already sent a response,
but I am glad to see you have resolved this.
If anything else happens that we could assist with, don't hesitate to create a new ticket, and we will be here.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables