hi see your demo (https://sports.wpamelia.com/) backend to watch how amelia works and i try to simulate my case. In my case i don't need to use multiple employees but if i set only one required employee i can't assign same time availabilty for my services. Is a way to bypass this without set a different employee for each service? i don't want that my clients select a employee but only service and hour.
Last is it a way to extend Duration over 23.30h? two of my two services require 30h as duration and i would use amelia to booking a medical machine.
There is a workaround where you can make the same employees with different emails (you can use the same email by adding numbers for example if your client email address is [email protected] you can make more employees with the same email adding numbers like [email protected],[email protected]...). This is possible for Gmail and Outlook accounts.
The length of the service can't be more than 24 hours, but you can add Extra (Amelia > Services > Edit Service > Extras), set Extra as a mandatory field, and add additional hours there.
If you have any more issues or questions feel free to ask, we will gladly help.
then i can hide in frontend by css. ok. First problem would be resolved.
If i add a field to a service to extend duration but i need a way to hide this field and set value without user interaction.
I do some simulation to book my telemedicine service. I have a medical device that monitoring a person 29,5 hours after installation on his body. Installation require 30minutes and this activity have to take place during office hour while monitoring is a remote activity. So i manage this case using the three field (waiting time before, waiting time after and service duration) but in all simulations it's impossible to find a day where the service is available.
This happen if the total amount of time exceeds 10 hour.
If i bought pro version can you help me to use with my telemedicine service?
Yes, please feel free to open a new ticket, and we'll gladly help.
When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
why open new post? i replyed about your suggestions showing a case where amelia has a bug.
you wrote: "The length of the service can't be more than 24 hours,..."
and i replyed:
Even if I use the maximum amount of time allowed, amelia (23.30) stops working. With a service duration over 10 hours it become impossible to booking anything else then.
Your wrote "...but you can add Extra (Amelia > Services > Edit Service > Extras), set Extra as a mandatory field, and add additional hours there."
and i replyed that his tip involves the user choosing the extra mandatory field while i need that user choosing a date and an hour only.
so if i bought your tool we can resolve this issue? you can try to replicate this scenario from your demo creating a service with duration of 30min and with a time After next booking of 23.30 hours. From calendar all of day are't bookable so it's impossible to booking.
Service duration, buffer time before and buffer time after the service, and extras all fall under appointment length. So, when those are combined, they can't go over 24 hours.
If the service lasts 10 hours, the buffer time before is 5 hours, and the buffer time after is 5 hours, while the Extra lasts for 4 hours and 01 minute - it won't work because it would last 24:01.
So, what you're looking for to achieve can't be done. We'll work on it in the future, but there's no ETA yet.
If you need some further assistance, please don't hesitate to contact us.
hi see your demo (https://sports.wpamelia.com/) backend to watch how amelia works and i try to simulate my case. In my case i don't need to use multiple employees but if i set only one required employee i can't assign same time availabilty for my services. Is a way to bypass this without set a different employee for each service? i don't want that my clients select a employee but only service and hour.
Last is it a way to extend Duration over 23.30h? two of my two services require 30h as duration and i would use amelia to booking a medical machine.
Regards
Luigi
Hello Nonchiedercilaparola,
Thank you for reaching out to us.
You can use ameliabooking shortcode and on the front-end, you can hide with CSS dropdown menu with Employees and it will be shown as you requested.
You can use this CSS rule on the page between style tags where you will hide Employee dropdawn:
<style> .am-select-employee-option { display: none; } </style>There is a workaround where you can make the same employees with different emails (you can use the same email by adding numbers for example if your client email address is [email protected] you can make more employees with the same email adding numbers like [email protected],[email protected]...). This is possible for Gmail and Outlook accounts.
The length of the service can't be more than 24 hours, but you can add Extra (Amelia > Services > Edit Service > Extras), set Extra as a mandatory field, and add additional hours there.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a great day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for reply and suggestions. So i must create alway an employee (or else relative wp user) for each service, and assign different email ex.
- [email protected]
- [email protected]
then i can hide in frontend by css. ok. First problem would be resolved.
If i add a field to a service to extend duration but i need a way to hide this field and set value without user interaction.
I do some simulation to book my telemedicine service. I have a medical device that monitoring a person 29,5 hours after installation on his body. Installation require 30minutes and this activity have to take place during office hour while monitoring is a remote activity. So i manage this case using the three field (waiting time before, waiting time after and service duration) but in all simulations it's impossible to find a day where the service is available.
This happen if the total amount of time exceeds 10 hour.
If i bought pro version can you help me to use with my telemedicine service?
Dear Nonchiedercilaparola,
Yes, please feel free to open a new ticket, and we'll gladly help.
When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
Take care!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
why open new post? i replyed about your suggestions showing a case where amelia has a bug.
you wrote: "The length of the service can't be more than 24 hours,..."
and i replyed:
Even if I use the maximum amount of time allowed, amelia (23.30) stops working. With a service duration over 10 hours it become impossible to booking anything else then.
Your wrote "...but you can add Extra (Amelia > Services > Edit Service > Extras), set Extra as a mandatory field, and add additional hours there."
and i replyed that his tip involves the user choosing the extra mandatory field while i need that user choosing a date and an hour only.
so if i bought your tool we can resolve this issue? you can try to replicate this scenario from your demo creating a service with duration of 30min and with a time After next booking of 23.30 hours. From calendar all of day are't bookable so it's impossible to booking.
Dear Nonchiedercilaparola,
Hope everything is well with you.
Service duration, buffer time before and buffer time after the service, and extras all fall under appointment length. So, when those are combined, they can't go over 24 hours.
If the service lasts 10 hours, the buffer time before is 5 hours, and the buffer time after is 5 hours, while the Extra lasts for 4 hours and 01 minute - it won't work because it would last 24:01.
So, what you're looking for to achieve can't be done. We'll work on it in the future, but there's no ETA yet.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables