We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2965991
Payment Schedule
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Comments

  •  1
    Matt Melton started the conversation
    January 25, 2022 at 4:04pm

    I am building a booking platform for a client who offers packages for sessions, one of those being a 52 pack (weekly training for the year).

    Client wants to allow for quarterly payments. I can envision using the Amelia downpayment option of 25%, but I'm curious if you have any thoughts on handling the remaining amount through the system, or if he'll have to address manually. To that end, with downpayment option, can customer pay remaining amount through Amelia, or do they have to pay in person? And if paid in person, how does that get reflected in Amelia?

    Thanks,

    Matt



  •  1,712
    Marko replied
    January 26, 2022 at 12:02pm

    Hello Matt,

    Thank you for purchasing our product, and for reaching out to us.

    Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe and WooCommerce. 

    If you enable the WooCommerce service option, other payment methods will be disabled since WooCommerce supports the same payment methods, or you can just enable PayPal or Stripe it is entirely up to you.

    As for the rest of the payment, it is entirely up to you will the customer pay on-site or via bank account, this doesn't reflect in Amelia because like we mentioned Amelia itself doesn't handle the payments. You use it only for appointments booking.

    If you have any more questions please feel free to open another ticket.


    Kind Regards, 

    Marko Davidovic [email protected]

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