Thank you for purchasing our product, and for reaching out to us.
Thank you for asking all is well. We hope that you are well also.
The reason why the customer does not get the first appointment mail is because it is not sent with the package feature because they get the notification that they have bought a package.
But if you have set up reminder notifications they will get it and they will be reminded of that first appointment.
If you have any more questions please feel free to open another ticket.
Hello Team,
Hope all is well.
We are getting the issue with package email notifications.
We have different packages with 4 appointments.
When a user books a package, the first email notification (first appointment) doesn't get triggered.
All other email notifications (2nd, 3rd & 4th appointments) get triggered. We have tested this multiple times and faced the issue.
Please advice how we can fix this. Thanks
Hello Hussnain,
Thank you for purchasing our product, and for reaching out to us.
Thank you for asking all is well. We hope that you are well also.
The reason why the customer does not get the first appointment mail is because it is not sent with the package feature because they get the notification that they have bought a package.
But if you have set up reminder notifications they will get it and they will be reminded of that first appointment.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables