We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2965863
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Comments

  • Philip started the conversation
    January 25, 2022 at 1:41pm

    In the E-Mail to the customers the Link zu cancel the Date causes an Errror.

    Can you help me?

    Slim Application Error

    The application could not run because of the following error:

    Details

    Type: Error Message: Call to a member function getToken() on null File: /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/src/Application/Services/User/CustomerApplicationService.php Line: 128

    Trace

    #0 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/src/Application/Commands/Booking/Appointment/CancelBookingRemotelyCommandHandler.php(69): AmeliaBookingApplicationServicesUserCustomerApplicationService->isCustomerBooking(NULL, NULL, '2c6455349a')
#1 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Handler/CommandHandlerMiddleware.php(71): AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommandHandler->handle(Object(AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommand))
#2 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/CommandBus.php(62): LeagueTacticianHandlerCommandHandlerMiddleware->execute(Object(AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommand), Object(Closure))
#3 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Plugins/LockingMiddleware.php(36): LeagueTacticianCommandBus->LeagueTactician{closure}(Object(AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommand))
#4 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Plugins/LockingMiddleware.php(66): LeagueTacticianPluginsLockingMiddleware->LeagueTacticianPlugins{closure}()
#5 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Plugins/LockingMiddleware.php(45): LeagueTacticianPluginsLockingMiddleware->executeQueuedJobs()
#6 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/CommandBus.php(62): LeagueTacticianPluginsLockingMiddleware->execute(Object(AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommand), Object(Closure))
#7 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/league/tactician/src/CommandBus.php(42): LeagueTacticianCommandBus->LeagueTactician{closure}(Object(AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommand))
#8 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/src/Application/Controller/Controller.php(107): LeagueTacticianCommandBus->handle(Object(AmeliaBookingApplicationCommandsBookingAppointmentCancelBookingRemotelyCommand))
#9 [internal function]: AmeliaBookingApplicationControllerController->__invoke(Object(SlimHttpRequest), Object(SlimHttpResponse), Array)
#10 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(40): call_user_func(Array, Object(SlimHttpRequest), Object(SlimHttpResponse), Array)
#11 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Route.php(281): SlimHandlersStrategiesRequestResponse->__invoke(Array, Object(SlimHttpRequest), Object(SlimHttpResponse), Array)
#12 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): SlimRoute->__invoke(Object(SlimHttpRequest), Object(SlimHttpResponse))
#13 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Route.php(268): SlimRoute->callMiddlewareStack(Object(SlimHttpRequest), Object(SlimHttpResponse))
#14 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(503): SlimRoute->run(Object(SlimHttpRequest), Object(SlimHttpResponse))
#15 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): SlimApp->__invoke(Object(SlimHttpRequest), Object(SlimHttpResponse))
#16 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(392): SlimApp->callMiddlewareStack(Object(SlimHttpRequest), Object(SlimHttpResponse))
#17 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(297): SlimApp->process(Object(SlimHttpRequest), Object(SlimHttpResponse))
#18 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/ameliabooking.php(160): SlimApp->run()
#19 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-includes/class-wp-hook.php(303): AmeliaBookingPlugin::wpAmeliaApiCall('')
#20 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#21 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#22 /data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-admin/admin-ajax.php(202): do_action('wp_ajax_nopriv_...')
#23 {main}


  •  1,704
    Uroš replied
    January 25, 2022 at 1:47pm

    Hello Philip,

    Thank you for reaching out to us.

    That is the documented bug we have with the latest update of the Amelia plugin. Please find the zipped plugin folder with the fix for the issue that you had experienced.

    Apologies for the inconvenience.

    Feel free to contact us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • Philip replied
    January 26, 2022 at 7:43am

    Okay, but i have installed the newest version of the Plugin. How can I solve the problem?

  • Philip replied
    January 26, 2022 at 7:53am
    I have now uploaded the file CustomerApplicationService.php again.
/data/web/1/000/073/194/301046/htdocs/corona.vitale-apotheke.de/wp-content/plugins/ameliabooking/src/Application/Services/User/CustomerApplicationService.php
But the error still exists.
  • Philip replied
    January 26, 2022 at 8:23am

    I have solved the problem! Thank you!

  •  1,704
    Uroš replied
    January 26, 2022 at 9:22am

    Hello Philip,

    Glad to hear that the issue has been resolved.

    Feel free to contact us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables