We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
We would like to change the abbreviations of the services that appear on the screen at the time of booking as they do not correspond to our own abbreviations and this is confusing for users.
See image 170, you can test at url:http://rdv.univ-lorraine.fr/fc-shs-nancy/
If it is not possible to change this abbreviation, how can we remove it?
Thank you in advance
Sincerely
Hello Olivier
Thank you for reaching out to us.
Please, try to use this CSS at your page with Services:
.am-category-service-info .am-category-service-color {display: none !important;
}
If you need some further assistance, please don't hesitate to contact us.
Hello Elena
thank you very much it worked
Have a nice day
You're welcome Olivier
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.