So, your configuration now is next: you have one Employee and one Service which this Employee is assigned to. Employees working hours are 10:00am - 2:00pm. The Service duration is 3.5 hours, no buffer time, and it has one Extra (30 min duration). Am I right here?
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Hey,
I have employee A whose availability is 10.00 am - 1.30 pm
Employee A takes service 1 (of duration 3.5 hours)
I want service 1 to have just one slot i.e. 10.00 am - 1.30 pm
Everything is well till now
BUT
Now I want an extra add-on of 30 minutes.
How can I do so ?
I tried
a) I increased Employee A availability to 10.00 am - 2.00 pm
But then
Then Time slots available become:
10.00 - 1.30 pm , 10.15 - 1.45 pm & 10.30 - 2.00 pm
But I want only first time slot 10.00 - 1.30 pm
So how can it be done what I am trying to achieve
Hi Ojasya
So, your configuration now is next: you have one Employee and one Service which this Employee is assigned to. Employees working hours are 10:00am - 2:00pm. The Service duration is 3.5 hours, no buffer time, and it has one Extra (30 min duration). Am I right here?
If it doesn't work, it could be a cache issue.
Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, also clear your browser cache and cookies.
Let us know please if it helps. If it's not, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.