Em modo de teste tanto o STRIPE como PayPal não estão aceitar os pagamentos no meu site que se encontra em modo de manutenção visto estar a ser desenvolvido.
Thank you for purchasing our product, and for reaching out to us.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you for your quick reply. I would like to ask you for your email address so I can create a temporary Admin user for you / someone in your team. Once I have created the temporary user, I will email you the login information.
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
Can you please tell us are you using “Test Publishable Key” and “Test Secret Key”? This looks to us like it is a "LiveKey" so that is why you can not test the Stipe.
To enable the Stripe Payment method, enable the “Stripe Service” option, after which you can enable the “Test Mode” to run tests with Stripe. When you enable “Test Mode” you need to add “Test Publishable Key” and “Test Secret Key”. To use live transactions, you should leave “Test Mode” disabled, and enter the “Live Publishable Key” and “Live Secret Key” that are located on your Stripe dashboard.
However, you will be required to have an SSL certificate in place for PCI compliance if you want to have payments processed on your site.
Boa noite,
Em modo de teste tanto o STRIPE como PayPal não estão aceitar os pagamentos no meu site que se encontra em modo de manutenção visto estar a ser desenvolvido.
Já foram introduzidas as chaves de modo teste.
Como resolver?
Obrigada,
Marisa Teixeira
Hello Marisa,
Thank you for purchasing our product, and for reaching out to us.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello,
Thank you for your quick reply.
I would like to ask you for your email address so I can create a temporary Admin user for you / someone in your team.
Once I have created the temporary user, I will email you the login information.
Thanks for your support.
Kind regards,
Marisa Teixeira
Hi,
Thank you for your reply.
I have just created a temporary admin user.
You may log in using the link below.
https://atuacontabilista.pt/wp-admin/?wtlwp_token=086aa8d08160b6fc852b0ad2265dd024faedc4060689a6a82ac3c0c4e763cca52a93c9600442f98e2c725fb01240eb587a7b8f41d81a84e075b1067ffd08338a
Looking forward to hearing from you.
Thank you,
Marisa Teixeira
Hello Marisa,
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
Can you please tell us are you using “Test Publishable Key” and “Test Secret Key”? This looks to us like it is a "LiveKey" so that is why you can not test the Stipe.
To enable the Stripe Payment method, enable the “Stripe Service” option, after which you can enable the “Test Mode” to run tests with Stripe. When you enable “Test Mode” you need to add “Test Publishable Key” and “Test Secret Key”. To use live transactions, you should leave “Test Mode” disabled, and enter the “Live Publishable Key” and “Live Secret Key” that are located on your Stripe dashboard.
However, you will be required to have an SSL certificate in place for PCI compliance if you want to have payments processed on your site.
If we are mistaken please let us know.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Thank you for getting back to me.
I understand, these are crazy times for all of us.
Well, I do have test mode enabled and with the test keys.
You can confirm this with the screenshot below.
So, I do not understand why testing does not work.
The error message is also not specific; it only states that an error occurred.
Your help is greatly appreciated.
Kind regards,
Marisa Teixeira
Hello Marisa,
When we test with our credentials everything works
Please check your credential again and try with some of the test cards that you can find on this link https://stripe.com/docs/testing
We were using this one
and everything worked and for ZIP we entered 11111
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables