We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I would like to know if it's possible to customize the client booking account
I am reaceiving some complains from my clients that it`s not easy to find their zoom link. I would like thatthe link is already showing up and they don't need to click on the arrow and scroll only the appoint.
Is it something that it's feasible ?
Thank you
Hello Angeline,
Thank you for purchasing our product, and for reaching out to us.
Unfortunately currently, there is no such feature built-in.
Customers can also find their link if they access their Front-end Customers Panel. The link will be shown once they click on the three dots icon next to the appointment/event and click on “Join Zoom Meeting”.
In the video below, our colleagues Nevena and Milos will guide you through connecting Zoom and Amelia WordPress booking plugin, take a look:
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok i will check what i can do for my customer
I try to use %zoom_join_url% for event and it doesn't work
Is there any other one i could use for the notification. maybe that could help my customer
Thank you
I did a test and on both notification phone/email and ics the zoom link don't appear
Hello Angeline,
We will go step by step of configuring and generating the Zoom link:
New link will be generated every time a new appointment has been scheduled by a customer. You can read more about that here.
As for sending ICS file:
At the moment, you can add the URL through the database, but please note that it will come up as HTML:
So, it's a bit ugly, but at least it works.
To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:
Modify the appointment, so it looks like this:
And that's it.
We'll work on a better solution in the future.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
awesome
Work really good