We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Comments

  • 洧齊 started the conversation
    January 22, 2022 at 9:41am

    Hello, I have installed the flatsome theme and found that there is a conflict with the events of the plug-in Amelia, please help me solve it so that I don't need to change the theme.


    I use Elementor for layout configuration and add a new segment to place the Amelia events shortcode, but the layout is completely occupied by Amelia events during the preview. How can I solve it?

    https://canonrice.com/

  • [deleted] replied
    January 25, 2022 at 1:58pm

    Hello

    Thank you for reaching out to us.

    Please add this CSS to the booking page with Events:

    1. 

    .lightbox {
  display: unset !important;}

    2. 

    .lightbox
{position: inherit !important;}

    3. 

    .amelia-app-booking #am-events-booking .am-event-list .am-event .am-event-details .am-event-photos .lightbox {
    position: fixed !important;
    display: flex !important;}

    Hope that will help.