We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I eagerly updated Amelia today in the hope that you had restored the [ameliacustomerpanel] shortcode to display the customer profile page only.
Is there a reason that you changed the functionality of this shortcode?
Now, if we use this short code, it shows same content as [ameliacustomerpanel appointments=1 events=1]
Can you revert back so that [ameliacustomerpanel] shortcode displays the customer profile page only?
Thanks
Hello,
Thank you for purchasing our product, and for reaching out to us.
We are not sure what do you mean exactly? The customer panel is designed so that you can offer your customers an easy way to track, reschedule and/or cancel their appointments and events. Every customer that logs in to their panel can see the necessary information about their appointments in their profile.
These are the only shortcodes that we have for customer panel:
You can read more about our shortcodes in the following article https://tmsplugins.ticksy.com/article/17639/.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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