So weird see screen shot - back end - all march events start at noon - which they should (auto responders for events are CORRECT) on the FRONTEND - the last three dates events say 1pm? How is that happening? I tried a hard refresh? We have attendees I cannot delete events - help?
Thank you for purchasing our product, and for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
So weird see screen shot - back end - all march events start at noon - which they should (auto responders for events are CORRECT) on the FRONTEND - the last three dates events say 1pm? How is that happening? I tried a hard refresh? We have attendees I cannot delete events - help?
Hello Stacey,
Thank you for purchasing our product, and for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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