We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
For events, I would like to add some extra customer information fields to the booking form but cannot work out how to do this. I have found where I can do this for services etc, but not for special events.
Thanks
Hello Hayley,
Thank you for reaching out to us.
Go to Amelia > Customize > Custom Fileds, create a new custom field, or edit the old one and assign it to events.
As for the events, custom fields will be shown in the same place on the front-end booking form like for the appointments, but when it is about the back-end the place for the custom fields is different and you will find them when you open the Attendees list and click on any attendee. Once you click on the attendee on the list you will see an option “Edit attendee” and by clicking on that option the custom fields will show up.
Please learn more about Custom Fields in the Amelia here: https://wpamelia.com/custom-fields/.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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You can try wpDataTables add-ons before purchase on these sandbox sites:
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