We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I am receiving notifications that my clients are changing their wordpress password after using the Amelia plugin to book an appointment.
I don't see anywhere on my site or form, where the client is able to create an account, or able to login or change password. I don't want my clients to have to login. Can you help resolve this?
Thanks!
Hello Daniel,
Thank you for reaching out to us.
You can edit the permissions of the customer in the Amelia/Settings/Roles settings. Please check the configuration in Amelia and configure what customers can do in Amelia.
Feel free to ask us any questions you have regarding the Amelia plugin.
Kind Regards,
Uros Jovanovic
[email protected]
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