We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
My client offers several different services through amelia booking. Two of these services, which are both offered from two different teams, rely on the same machinery (so we have a total of 4 different bookable options relying on the same machinery). This means that when someone books one of these services, we'd need to avoid overlapping bookings for the other 3 options.
How could we achieve this?
Thanks!
Hello Sebastian,
Thank you for reaching out to us.
Unfortunately, there is no option to have one service block out time slots of the other service. You would either have to create only one employee which would make the time slot blocked if any of the services time slots is blocked.
It's either that or you could manually reject appointments that are booked when there is already an appointment booked at that time slot for any of the other services.
Hope that works for you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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