We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team,
I am selling a coaching program with Amelia. The program consists of 6 sessions which are grouped in one product. I am loosing a lot of customers during the booking process. The selection of fix dates for all six sessions can be a difficult task for the customers. Therefore a lot of customers abandon the process during the booking.
Is there a way to let my customers purchase the service first and book dates afterwards? That way it would allow my customers to select dates more flexibly. I would loose a lot less customers due to a lenghty and inflexible booking process.
Thanks & regards
Johann
Hello Johann,
Thank you for purchasing our product, and for reaching out to us.
We are very so to hear that, but unfortunately booking steps cant be altered when they book they need to select a date and time.
Unless you offered them packages. When you create a package you can set the Minimum bookings required and the Maximum bookings required option is zero and in that way, the process is shortened significantly.
They can just click on a package, continue, confirm and that is it.
Hopefully, this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables