We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I need help with 3 things:
1. How do I change "Appointment Date" to "Pick a Date" on the left side panel of the Amelia Search View? And add a custom field with additional text?
2. I changed the Label Settings from Services to Classes and Employee to Facilitator. Only the Facilitator changed. It still says "Services". Is there another way to change this?
3. I would like to display the description of the service as a drop down like in your yoga demo. I placed content into the description but don't see it on the front-end. How do I get this feature to work?
Thank you!
V
Hi Virginia
Thank you for purchasing Amelia and for reaching out to us.
The only available customization is available in Amelia > Customize. Amelia Search View is not yet included in the Customize section, but it should be at some point in the future.
You can change labels here and add Custom Fields.
Displaying the services like in our demo requires a custom CSS, which is not included into the plugin support work. We can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
If you have any more issues or questions feel free to ask, we will gladly help.