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  Public Ticket #2960721
Redeem Gift Cards
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Comments

  •  1
    Mireia Balaguer started the conversation

    Hi,

    It's my understanding that Amelia currently does not support the sale of Gift Cards.

    However, if I use a different plugin to sell Gift Cards (which generate a classic WooCommerce coupon code), will clients be able to redeem them using the Amelia interface? 

    Thank you in advance.

    Regards,

    Mireia

  • [deleted] replied

    Hi Mireia

    Thank you for reaching out to us and for your interest in our product.

    Using Amelia, you can configure the Coupons option. It allows you to create promotions to offer customers discounted prices for their appointment/events by a percentage or cash discount.

    Your customers can apply the coupons in WooCommerce checkout or Cart page, but they would still apply to the total price.

    So you can use either our coupons or those WooCommerce coupons, the only difference is where they'd be entered.

    If you have any more issues feel free to ask, we will gladly help.

  •  1
    Mireia Balaguer replied

    Hi Elena,

    So the WooCommerce coupons will NOT work with the Amelia checkout shown in this picture? 

    6367166187.png

    I would gladly use Amelia's built-in coupons, but I would need a function that generates them automatically whenever a customer buys a Gift Card. As a spa, more than half our sales are gift cards, so this is a mandatory feature for us. Please consider adding it in the near future! 

    Best regards,

    Mireia


  • [deleted] replied

    Mireia, yes, this is the field for Amelia Coupons.

    Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.

    Best Regards.

  •  1
    Mireia Balaguer replied

    Thanks Elena. 

  • [deleted] replied

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

  •  4
    DesignBurst replied

    I agree Mireia Balaguer - automating the coupons is something that many of my clients require who use Amelia Booking in their website. The coupons are great and very easy to create but unfortunately they are not automated to generate if somebody buys a gift card. In a website I built I created an event that was at the end of the year and called it gift card - people buy the gift card (event) and then in the email response I added a piece of text saying "Gift Voucher Number" and pasted the order number shortcode. This way customers get an auto-generated code for their gift card. However they cannot use it in the website until I go in manually and add the code to the coupons area in the backend. Its a workaround but not perfect as it would be better if i could assign this event to auto generate a coupon for customers. 

  •  2,496
    Aleksandar replied

    Thank you for your feedback, DesignBurst.

    May I ask you to add this to our feature suggestions page?

    I'll forward it to our developers anyway, but it's good to see customers posting their ideas and feedback there as well.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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