We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2960677
Get rid of last button (Form Flow Step 5 )
Closed

Comments

  •  4
    Ron Poppen started the conversation
    January 18, 2022 at 4:35pm

    Hi

    Is it possible to leave the button (step 5) “Afronden”

    I present the customer directly the Agenda to select date and time.

    After the customer give some wanted information and the appointment is made.

    After that a new screen is presented (Form flow Step 5) just with the single button, see below.

    (I have disabled all the options in this step)

    Is it possible to get rid of that screen, I don’t offer an option to make an Agenda appointment for the customer, so in this case the last screen seems useless to me.

    4854900057.png

    Ron

  • [deleted] replied
    January 20, 2022 at 10:51am

    Hi Ron

    Thank you for reaching out to us.

    If you want to hide the "Thank you" page, it can be achieved with custom JS and CSS:

    1. Please add this script to the page with Amelia

    <script>
window.beforeConfirmedBooking = function()
{
window.location.href = "https://www.google.com";
};
</script>

    Where https://www.google.com is the redirect URL.

    2. After that, you should also add this CSS to the same page

    .am-show-calendar-container {display: none;}

    If you need help with adding custom CSS to the page, please take a look at this article.

    If you need help with adding custom JS to the page, please take a look at this article.

    Hope that will help.

    Best Regards. 

  •  4
    Ron Poppen replied
    January 21, 2022 at 1:32pm

    Hi Elena,

    Thank you for the detailed instructions. I'll look in to it.

    Ron

  •  4
    Ron Poppen replied
    January 23, 2022 at 1:25pm

    Hi Elena,

    Thank you, it works, great

  • [deleted] replied
    January 24, 2022 at 1:16pm

    You're welcome, Ronsmile.png

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.