We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My client would like the ability to separate the address items into four separate columns from the "Parent/Guardian Address" column when exporting to Excel:
Number and street, City, State, Zip
Is this possible with my current product or do I need another add-on?
I do realize this is possible within Excel itself, but they want to be able to do it and sort within the tables on the website too.
Hi, Tom.
Thank you for reaching out to us.
Gravity forms integration works with some complex queries in the back-end, and the export features are based on 3rd party HTML5 library, so unfortunately there is no fine-tuning at this moment, can't be done with built-in features yet.
- We are going to pass this to our developers, as we believe this is a great suggestion to add as a feature, but I can't give you an exact ETA when they could do that.
You can also add to this by suggesting it as a built-in feature on this link https://wpdatatables.com/documentation/feature-suggestion/, and our developers would place it on their "TO-DO" list.
As more customers request a feature, it gets pushed quicker on the list. We always strive to make our product better and deliver the most value to our end users, so every suggestion is carefully reviewed.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables