My WP site is on Bluehost and I'm trying to set up a separate DB connection to a MySQL db that is on the Bluehost server.
When I entered the connection information and tested it, I got an error message: wpDataTables could not connect to mysql server. mysql said: There was a problem with your SQL connection - Access denied for user ''@'localhost' (using password: NO) I also tried using the IP address, but got the same error.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
My WP site is on Bluehost and I'm trying to set up a separate DB connection to a MySQL db that is on the Bluehost server.
When I entered the connection information and tested it, I got an error message:
wpDataTables could not connect to mysql server. mysql said: There was a problem with your SQL connection - Access denied for user ''@'localhost' (using password: NO)
I also tried using the IP address, but got the same error.
Please let me know what I can do to rectify this.
Hi, Tyler Campbell
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/2958575/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables