We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello - I have the product working fine by creating a new table within the database of the WordPress site --- however, I don't want it as part of the same database - I had created a separate database, just for this on the same WordPress installation ... but could not get the syntax to work from within WP Data Tables to access to other database. Can you tell me what I am missing?
SELECT * FROM pop_report WHERE 1
This syntax assumes the same database as the website apparently.
*pop_report is the Table name --- but how do I point to the other database name?
Thank you for your help!
~Margo
Hello Margo
Thank you for your purchase.
You first need to add this new database in wpDataTables Settings/Separate DB Connection.
Once you enter the parameters, and the database name, once you're creating a new table, you can choose the database connection in the dropdown menu above the table creation options:
I hope that helps
Kind Regards,
Aleksandar Vuković
[email protected]
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