If I need to cancel an event, is there a way to move the attendees from that event to a future one? Or would is the only solution to refund them and have them rebook for a future event?
1) I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. There is no automatic way to do this, you can either edit the event (change the dates, for example) or rebook attendees to the new event manually.
Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.
2) You can create a custom notification that will be sent to attendees if the event will be canceled, with a link to the new event.
If you have any more issues or questions feel free to ask, we will gladly help.
If I need to cancel an event, is there a way to move the attendees from that event to a future one? Or would is the only solution to refund them and have them rebook for a future event?
Hello Jen,
Thank you for reaching out to us.
1) I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. There is no automatic way to do this, you can either edit the event (change the dates, for example) or rebook attendees to the new event manually.
Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.
2) You can create a custom notification that will be sent to attendees if the event will be canceled, with a link to the new event.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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