We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I use my filter criteria above the table.
Setting: "Filters in a Form" - "Show filters in a form above the table".
Now I would like to sort the filters independently. Unfortunately that is not possible.
In addition, it would be very nice if the filters could be split into two categories, e.g. general filters and advanced filters.
If the user need more filters he press on button "advanced filters". THe form will be unfolded and the user get more filter posibilities.
What is your opinion?
Best regards
Jens
Hello, Jens.
Thank you for reaching out to us.
This, unfortunately, can not be done with our built-in features;
it probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
I believe WP Kraken would be able to help you with this, but I don't know what their prices are for custom work.
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello support team,
that's too bad. I think that would be a very useful and user-friendly extension that many other buyers would also like.
If I'm honest, I would have expected that even in the product. Anyway, maybe you can put that on a wish list with a not-so-low priority.
Is it actually possible to see all customer requests that have been reported?
At the moment I can't afford an external developer. I've already spent a lot of money on all the plugins.
Best regards
Jens
Hi, Jens.
I agree with you on this 100 per cent. Definitely a great suggestion; features like this can easily increase the quality of user experience with the additional filtering options to choose from.
- Sorry, but the list of all the requests is directly being passed to our developers, and they carefully consider all of them; it is not available for us to share. I am confident that they will like this idea, though.
- Thank you again for your patience and cooperation; we sincerely value all your feedback and suggestions.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables