As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
You're welcome, Juan
Please do feel free to reach out to us should you have any further questions or issues.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Juan
I don't believe you'll be able to purchase the plugin with a prepaid card. Our yearly licenses are subscription-based, so they are set to automatically renew every year, and a prepaid card can't be properly used for that because it can be canceled at any time.
Our reseller doesn't seem to allow that card type, so please feel free to reach out to them directly through this page, and see which cards are officially supported by Paddle.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Juan.
That's not the purchase code, that's the invoice number. The purchase code can be found in our store when you log in with the email that was used for the purchase ([email protected]). If you don't have a password for the store, you can reset the password using the email above.
If you're having any issues with this, please let me know.
As for limiting the export options of HighCharts, unfortunately, that is not customizable. It's being pulled from Highcharts, and it can't be modified with wpDataTables.
That behavior can most likely be modified by using wpDataCharts callbacks. Take a look at this support article on the Highcharts support forum.
Please note:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables