We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I am hoping to promote the use of Amelia but the single price on events is stopping me from doing so - this is a vital feature for my clients as they have different prices for different ages / levels of experience. Please advise if the tiered pricing will be added to Amelia this month - I have been waiting since summer as it was in the pipeline then. Also advise if there is an option to speed up this development via payment?
Greetings,
Thank you for reaching out to us.
I'm sorry to disappoint you, but I can't promise for sure if this will be added to the current update or not, and unfortunately, there are no options to speed up this development via payment.
Please stay tuned for updates on https://wpamelia.com/changelog/.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
If you have any more issues or questions feel free to ask, we will gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello it appears that this feature has launched Whoop! So excited to integrate Amelia on a few more websites now!
Greetings,
I'm glad that now everything is working fine.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables