I am currently working on our booking module for the Health Centre. I encounter some problems while figuring uit how to do set up the service.
- We have rooms that customers can rent for 1/2 a day or the entire day. They can either book the room from 08:00h to 13:00h or 13:00h to 18:00h
Currently, I made a seperate employee account for the room and split the opening hours into 2 segments: (8-13, 13-18). The duration of each booking is 5 hours, so in this way, they can only book either in the morning or midday.
However, in this configuration, it's not possible to book the entire day. I've tried through extra's, but adding 5 hours to the reservation makes it impossible to book, because the employee is only available 5 hours at a time.
I also tried through packages and limit the reservation to 1 day. This unfortunately doesn't work (see attachment). Customers can still book two seperate days, even if the appointments are seperated by multiple days or a week.
I hope you understand what i'm trying to accomplish and if you're able to help me out with this problem. I've sent the link to our website, so you can see what I'm trying to achieve (the module is currently inactive here).
If I check the labels in the WooCommerce Shopping Cart, I can see that the Duration of the package is still on ''unlimited'' (onbeperkt)! See attachment. Apparently, that's where it goes wrong regarding the package. This seems to be a bug. Further info: I am running the latest WP and Woocommerce installments.
Thank you for purchasing our product, and for reaching out to us.
When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
You can create 3 different services: 1 half-day, 2 half-day, and whole day.
The duration of the first two services will be 5 hours but the duration of the whole day service will be 10 hours. Since service available time slots are tied up to employees the working hours of employees will need to be set from 08am-18pm.
This way employees working hours will not be "split" and you will be able to offer the whole day service.
As for "It would be great if they can book 2 timeslots in 1 go when they see the calendar (multiple selections), would something like that be possible?" - This can be achieved only with our option "Packages of service". You will need to create packages so that your customer can book multiple appointments for different services in one go.
Regarding the WooCommerce package duration please check what duration of packages did you set in Amelia/services/packages/edit packages
Hello Amelia,
I am currently working on our booking module for the Health Centre. I encounter some problems while figuring uit how to do set up the service.
- We have rooms that customers can rent for 1/2 a day or the entire day. They can either book the room from 08:00h to 13:00h or 13:00h to 18:00h
Currently, I made a seperate employee account for the room and split the opening hours into 2 segments: (8-13, 13-18). The duration of each booking is 5 hours, so in this way, they can only book either in the morning or midday.
However, in this configuration, it's not possible to book the entire day. I've tried through extra's, but adding 5 hours to the reservation makes it impossible to book, because the employee is only available 5 hours at a time.
I also tried through packages and limit the reservation to 1 day. This unfortunately doesn't work (see attachment). Customers can still book two seperate days, even if the appointments are seperated by multiple days or a week.
I hope you understand what i'm trying to accomplish and if you're able to help me out with this problem. I've sent the link to our website, so you can see what I'm trying to achieve (the module is currently inactive here).
Looking forward to your reply,
Kind regards
Robin
Nota Bene:
It would be great if they can book 2 timeslots in 1 go when they see the calendar (multiple selections), would something like that be possible?
Many thanks!
N.N.B.
If I check the labels in the WooCommerce Shopping Cart, I can see that the Duration of the package is still on ''unlimited'' (onbeperkt)! See attachment. Apparently, that's where it goes wrong regarding the package. This seems to be a bug. Further info: I am running the latest WP and Woocommerce installments.
Hello Robin,
Thank you for purchasing our product, and for reaching out to us.
When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
You can create 3 different services: 1 half-day, 2 half-day, and whole day.
The duration of the first two services will be 5 hours but the duration of the whole day service will be 10 hours. Since service available time slots are tied up to employees the working hours of employees will need to be set from 08am-18pm.
This way employees working hours will not be "split" and you will be able to offer the whole day service.
As for "It would be great if they can book 2 timeslots in 1 go when they see the calendar (multiple selections), would something like that be possible?" - This can be achieved only with our option "Packages of service". You will need to create packages so that your customer can book multiple appointments for different services in one go.
Regarding the WooCommerce package duration please check what duration of packages did you set in Amelia/services/packages/edit packages
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hello Robin,
Thank you for letting us know it seems that we have a bug at the moment we will resolve it as soon as possible.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables